Boundless Pickleball

Frequently Asked Questions


Timeline for an order?

When ordering a product that is in stock, we will fulfill the order within 1-3 days. Standard free shipping takes 5-8 business days following fulfillment.

Do you offer expedited shipping?

You can pay for expedited shipping if needed.

Does Boundless Pickleball ship internationally?

Yes, we ship internationally!


Will I get an order confirmation?

Yes! After you place your order, you will receive an order confirmation email that will provide your order number, price, item description(s) and quantity. If you do not receive this email please check your spam folder.

When will I receive a tracking number?

We will send a separate shipping confirmation order email once the item ships from our facility! This email will include your tracking number.


What payment methods does Boundless accept?

Boundless Pickleball accepts all major credit cards, Shop Pay and Apple Pay. If you have a specific question about payments, visit our contact page to speak with a representative.


What is Boundless Pickleball's return policy?

Boundless Pickleball has a 30-day return policy for all pickleball paddles. Any products kept longer than the 30-day period will not be accepted for return.

Do Boundless Pickleball paddles come with a warranty?

Yes, Boundless Pickleball products come with a 90-day warranty.


Press inquiry?

If interested in learning more about Boundless Pickleball, send an email to

Where are your paddles made?

Boundless Pickleball paddles are produced in a sports manufacturing facility in Asia. Our manufacturer is a proud member of the Fair Labor Association.

What is USA Pickleball?

USA Pickleball is the national governing body for the sport of pickleball in the US. The provide players with official rules, tournaments, rankings and promotional materials.

What does the USAP approval stamp mean?

The USA Pickleball approval stamp provides confirmation that your paddles is up to the necessary standard for sanctioned tournament play.

Code of Conduct

Code of Conduct for Boundless Pickleball, LLC


Boundless Pickleball, LLC (“Boundless”) is dedicated to the ethical and responsible stewardship of our resources. To help achieve our ethical vision, Boundless adopts the following Code of Conduct.

Labor Standards

Forced Labor

Boundless shall not use (or purchase materials that are produced using) any form of forced labor, whether in the form of prison labor, indentured labor, bonded labor, or otherwise.

Child Labor

Boundless shall not employ any person at an age younger than 15. Where the age for completing compulsory education is higher than the standard for the minimum age of employment stated above, the higher age for completing compulsory education shall apply to this section. Boundless agrees to consult with governmental, human rights, and non-governmental organizations, and to take reasonable steps to minimize the negative impact on children released from employment as a result of implementation or enforcement of the Code.

Harassment or Abuse

Every employee shall be treated with dignity and respect. No employee shall be subject to any physical, sexual, psychological or verbal harassment or abuse. Boundless will not use or tolerate any form of corporal punishment. Nondiscrimination – No person shall be subject to any discrimination in employment, including hiring, salary, benefits, advancement, discipline, termination or retirement, on the basis of gender, race, marital status, reproductive or familial situation, religion, age, disability, sexual orientation, nationality, political opinion, or social or ethnic origin.

Health and Safety

Boundless shall provide a safe and healthy working environment to prevent accidents and injury to health, including reproductive health, arising out of, linked with, or occurring in the course of work or as a result of the operation of Boundless facilities.

Women’s Rights

Women’s rights are included in the previous sections of this Code of Conduct. Without restricting the generality of the foregoing and for purposes of greater clarity and specificity, Boundless shall abide by the following conditions:

Female workers shall have the same work opportunities as men, without arbitrary restriction on the types of jobs or special limits on hours of work;

Boundless shall not use criteria related to marital or reproductive status (for example, pregnancy tests, the use of contraception, fertility status) as conditions of employment;

New mothers shall be entitled to leaves of absence (with the right to return to work) for childbirth and recovery from childbirth.

Freedom of Association and Collective Bargaining – Boundless shall recognize and respect the right of employees to freedom of association and collective bargaining. No employee shall be subject to harassment, intimidation or retaliation for her/his efforts to freely associate or bargain collectively. Boundless shall allow union organizers access to employees. Boundless shall recognize the union of the employee’s choice.

Hours of Work and Overtime

Boundless shall comply with applicable laws and industry standards on working hours. In any event, personnel shall not, on a regular basis, be required to work in excess of 48 hours per week and shall be provided with at least one day off in every seven-day period. Mandatory overtime shall be limited to extraordinary and short-term business circumstances and the policy concerning mandatory overtime shall be explained to employees before they are hired. Regular working hours plus mandatory overtime shall not exceed 60 hours per week. All overtime shall be remunerated at an appropriate premium rate.


Boundless recognizes that wages are the principal means of meeting the basic needs of employees and their families, and therefore shall pay a wage that enables employees to satisfy their basic needs and provide legally mandated benefits. Boundless shall ensure that wages and benefits for a standard working week meet at least legal minimum standards and industry averages, whichever is greater, and that net compensation is at least sufficient to meet the worker’s basic needs. Compensation standards will be adjusted periodically based on experience and increased knowledge concerning local labor markets and living conditions.


When a violation of the Code of Conduct occurs, Boundless shall remediate the violation.

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